Dettagli
GUIDE TEAM Assistant
The Guide Team assistant provides daily support to the Guide Team during their daily activities. Reporting to the Guide Team Coordinator and working closely with the Guide Supports in destination, the Guide Team Assistant will build and maintain a guide data base as well as update guide team events calendars, guide policies and manuals. Acting as a support for guide queries by phone and email.
Main Responsibilities
Creates and organizes events agenda for Guide Team activities
Supports the guide team to organize meetings via email and telephone
Handles lists of confirmed participants to events, manages participants lists
Meeting rooms reservations
Team travel reservations
Updates guide related documentation (welcome pack, tour outlines, etc.) with current company procedures.
Assists the Guide Team with data collection, loading and reports.
When necessary, assists and coaches guides through the guide scheduling system.
Supports the Guide team to plan and organize guide hiring and training activities and related schedule
Skills Required:
Fluent Italian and English, verbal and written. Spanish, French, German, Portuguese are a plus
High school diploma
Excellent relationship building skills
Self-motivated, able to work on own initiative
Ability to work quickly and accurately with Excel and web-based applications
Attention to details
Ability to adapt to people from diverse backgrounds and cultures
Ability to work under pressure with and adhere to deadlines